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Description
Customer-Driven Playbook: Converting Customer Feedback Into Successful ProductsDespite the wide acceptance of Lean approaches and customer development strategies, many product teams still have difficulty putting these principles into meaningful action. Thats where The Customer Driven Playbook comes in. This practical guide provides a complete end to end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products theyll love."margin top: 4px; margin bottom:
Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. Thats where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products theyll love."margin-top: -4px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);"To build successful products, you need to continually test your assumptions about your customers and the products you build. This book shows team leads, researchers, designers, and managers how to use the Hypothesis Progression Framework (HPF) to formulate, experiment with, and make sense of critical customer and product assumptions at every stage. With helpful tips, real-world examples, and complete guides, youll quickly learn how to turn Lean theory into action.
Collect and formulate your assumptions into hypotheses that can be tested to unlock meaningful insights
Conduct experiments to create a continual cadence of learning
Derive patterns and meaning from the feedback youve collected from customers
Improve your confidence when making strategic business and product decisions
Track the progression of your assumptions, hypotheses, early ideas, concepts, and product features with step--step playbooks
Improve customer satisfaction creating a consistent feedback loop
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